Utilities Disputes committed to supporting excellence within the sector

Tautohetohe Whaipainga | Utilities Disputes (UDL) continues to play a crucial role in resolving energy disputes in Aotearoa, with more than 17,000 Kiwis seeking assistance from the organisation last year. As an independent, free, and fair organisation, UDL is dedicated to working closely with both consumers and the industry to identify any potential systemic customer issues within the sector and resolve disputes in a fair manner. 

UDL's unwavering commitment to supporting innovation and excellence within the sector is evident through its sponsorship of the New Zealand Energy Excellence Awards for the third year in a row. This sponsorship is a testament to UDL's dedication to promoting and recognising industry leaders who are making a significant contribution to the energy sector in New Zealand. 

UDL's website is an excellent resource for those seeking more information about the organisation or for those who wish to file a complaint against their utility provider. The website includes detailed information on the dispute resolution process, and links to other helpful resources.