Consumer NZ Energy Retailer of the Year
This category awards the energy retailer with the strongest overall performance in New Zealand for the year. All retailers are eligible and finalists are decided by a judging panel. This award is presented in partnership with Consumer NZ.
Sponsored by
Meridian Energy
finalist
Consumer NZ Energy Retailer of the Year
New Zealand Energy Excellence Awards 2019
Meridian registered a notable improvement in its customer satisfaction result, which the panel noted was particularly difficult for a mass market retailer. Consumer NZ also recognised Meridian's move to stop offering prompt payment discounts, at a financial cost to the firm.