Wellbeing Award

This award recognises energy sector excellence in caring for our people. We rely on many brilliant people to keep the fuel flowing and the lights on. Tell us about what you do for your people to help them perform to their best ability.
Sponsored by
Hiko Energy Insights

The Lines Company

Wellbeing at The Lines Company

finalist
Wellbeing Award
New Zealand Energy Excellence Awards 2025

TLC is transforming its staff culture. We've built on the strong customer and community foundations developed at TLC since 2018 and worked with our team to introduce a range of highly desirable employee benefits that provide for holistic wellbeing. Employees now feel cared for, as reflected in the latest survey. The employee Net Promoter Score (NPS) improved from -8 in 2018 to 35.4 in 2024. The wellbeing program, developed through a co-design process with staff every step of the way, offers 37 benefits focusing on lifestyle, culture, growth, development and community. It helps us keep our staff connected.