Consumer NZ Energy Retailer of the Year
This category awards the energy retailer with the strongest overall performance in New Zealand for the year. All retailers are eligible and finalists are decided by a judging panel. This award is presented in partnership with Consumer NZ.
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Nova Energy
finalist
Consumer NZ Energy Retailer of the Year
New Zealand Energy Excellence Awards 2021
During Covid-19, Nova Energy increased their customer contacts with over 7,000 outbound calls to Nova's vulnerable consumers, elderly and business customers. Consumer NZ acknowledged the extra mile Nova Energy had gone for their customers - particularly during Covid-19.